TORONTO, Feb. 1, 2021 /CNW/ – Fire & Flower Holdings Corp. (TSX: FAF) (OTCQX: FFLWF) Fire & Flower Holdings Corp. (“FFHC” or “Fire & Flower”) and its indirect wholly-owned subsidiary Hifyre™ Inc. (“Hifyre”), today announced the milestone achievement of 200,000 Spark Perks™ members across the Fire & Flower retail network.
Members of the Spark Perks program receive exclusive benefits including: Fastlane “Click and Collect” checkout, curbside pickup, Rapid Delivery where permitted, special deals, member-only events and exclusive content. Spark Perks is free to join and no cannabis purchase is required to join the program.
We now speak directly to 200,000 members and have the advantage of understanding and engaging the most valuable cannabis customers who reserve bigger basket sizes, spend more money per transaction and return more often than non-members.
Trevor Fencott, Chief Executive Officer of Fire & Flower
We have seen more than 30% growth in memberships quarter over quarter and with this large pool of information on our customer preferences, we can personalize the experience for each customer and evolve our merchandise and in-store service models which ultimately translates into stronger sales.
On average, members who reserve products online through Fastlane spend 53% more than non-members in store and purchase 30% more products per transaction.
Hifyre IQ is the leading retail-powered data and analytics platform within the cannabis industry, providing key insights to its subscribers including Canadian licensed producers, equity research analysts, consulting firms and investment banks.
The Hifyre Digital Retail and Analytics Platform gives a significant competitive advantage and value proposition for Fire & Flower both in domestic and international markets.
Matthew Hollingshead, President of Hifyre
As an innovative technology leader in this space, we look for ways to grow and differentiate how we participate with our supply partners in product development, testing and evaluation as part of their go-to-market strategies.
About Fire & Flower
Fire & Flower is the leader in adult-use cannabis retailing in Canada. Fire & Flower Holdings Corp., through wholly owned subsidiaries, owns and operates cannabis retail store licences in the provinces of Alberta, Saskatchewan, Manitoba, Ontario and the Yukon territory under the Fire & Flower, Friendly Stranger, Happy Dayz and HotBox brands. The Company’s operates best-in-class retail stores are powered by the HifyreTM Digital Retail and Analytics Platform and Spark PerksTM program to deliver best-in-class customer service and cutting edge insights to target cannabis products and experiences to a variety of evolving and diverse consumer segments. The Company’s leadership team combines extensive experience in the cannabis industry with strong capabilities in retail operations.
Through its strategic investment with Alimentation Couche-Tard Inc. the Company has set its sights on the global expansion as new cannabis markets emerge.
The Hifyre Digital Retail and Analytics Platform is a proprietary ecosystem of products that includes the Spark Perks member program, Hifyre ONE retail software platform and the Hifyre IQ cannabis data and analytics platform.
The Hifyre platform also supports Fire & Flower’s advanced operations and provides a competitive advantage in providing a tailored digital experience and understanding consumer behaviours in the evolving cannabis market.
To learn more about Hifyre, visit www.hifyre.com.
Original press release